Frequently Asked Questions

1. What is Xuguz and what services do you offer?

Xuguz is a premier Matterport Service Provider specializing in Reality Capture, Digital Twins, 3D Virtual Tours and As-Built services. Our cutting-edge technologies allow us to create immersive 3D experiences and accurate digital representations of physical spaces.

2. How does Reality Capture work?

Reality Capture is the process of using advanced imaging technology to capture detailed and accurate representations of real-world environments. At Xuguz, we utilize Matterport's state-of-the-art cameras, as well as BLK Leicas and specialized software to create immersive 3D models and files as well as Virtual Tours.

3. What are Digital Twins, and how can they benefit my business?

Digital Twins are virtual replicas of physical spaces or objects. They provide a dynamic and interactive way to visualize and analyze real-world assets. Xuguz specializes in creating high-fidelity Digital Twins that can be used for various applications, including facility management, insurance claims, restoration projects, industrial settings and layout planning, AEC documentation and analysis.

4. What are As-Built services, and why are they important?

As-Built services involve documenting the current state of a building or structure after construction or renovation. Accurate As-Built documentation is crucial for facility management, renovations, and future construction projects. Xuguz offers comprehensive As-Built services using advanced Reality Capture technology and can deliver projects with LOD200 and / or LOD300 accuracy.

5. How does Matterport technology enhance your services?

Matterport technology enables us to create immersive 3D models, virtual tours, and Digital Twins with unparalleled detail and accuracy. The Matterport platform also offers powerful tools for annotations, measurements, and virtual reality integration.

6. Can you explain the process of creating a Matterport virtual tour?

Creating a Matterport virtual tour involves capturing 360-degree images of a space using Matterport's specialized cameras. These images are then processed using Matterport's software to create a seamless and interactive 3D model. Our team at Xuguz ensures that every virtual tour is tailored to meet the specific needs of our clients.

7. How much do your services cost?

The cost of our services varies depending on factors such as the size of the space, the complexity of the project, and any additional features or customization requested. Please contact us for a personalized quote based on your specific requirements.

8. Do you offer customizable packages for different needs?

Yes, we understand that every project is unique, and we offer customizable packages to suit the specific needs and budget of our clients. Whether you're a real estate agent, a facility manager, or a construction professional, we can tailor our services to meet your requirements.

9. Do you provide technical support for your services?

Yes, we offer comprehensive technical support to ensure that our clients have a seamless experience with our services. Whether you need assistance with viewing your Matterport virtual tour or integrating Digital Twins into your workflow, our team is here to help.

10. Are there any hardware or software requirements for viewing Matterport virtual tours?

Matterport virtual tours can be viewed on any device with internet access, including desktop computers, laptops, smartphones, and tablets. No additional software or plugins are required. Simply access the virtual tour link provided by Xuguz, and you can explore the space in stunning 3D detail.

11. Where is Xuguz based, and what is the extent of your service coverage?

Xuguz is proudly based in the vibrant San Antonio - Austin area, strategically positioned to serve clients throughout Texas. While our primary focus is on catering to the needs of businesses and individuals in the local community, we extend our services across the entire state of Texas. Furthermore, through strategic partnerships, we have established a national reach, allowing us to assist clients beyond Texas borders. Whether you're located in our home state or anywhere else in the country, Xuguz is committed to delivering top-notch Reality Capture, Digital Twins, and As-Built services tailored to your needs.

12. How can I get in touch with Xuguz to learn more about your services?

You can reach out to us via phone, email, or the contact form on our website. Our team of experts is always available to answer your questions, discuss your project requirements, and provide personalized recommendations.

13. How can Matterport virtual tours enhance my real estate marketing strategy?

Matterport virtual tours provide potential buyers with an immersive and interactive experience, allowing them to explore properties from the comfort of their own homes. With detailed 3D walkthroughs, high-quality images, and accurate measurements, Matterport virtual tours can significantly boost engagement and interest in your listings.

14. What industries can benefit from Digital Twins, and how does Xuguz tailor solutions for each sector?

Digital Twins have applications across various industries, including real estate, construction, facilities management, and architecture. At Xuguz, we understand the unique needs of each sector and offer customized Digital Twin solutions to optimize operations, improve decision-making, and streamline workflows.

15. How do As-Built services contribute to the success of construction projects, and what sets Xuguz apart in this field?

Accurate As-Built documentation is essential for ensuring that construction projects stay on track, meet regulatory requirements, and adhere to design specifications. Xuguz employs cutting-edge Reality Capture technology to deliver precise As-Built documentation, providing clients with the insights they need to make informed decisions and achieve project success.

16. Can Matterport virtual tours be integrated into existing websites or marketing platforms?

Yes, Matterport virtual tours are highly versatile and can be easily embedded into websites, social media platforms, and marketing materials. Whether you're a real estate agent, a hotel manager, or a retail store owner, Xuguz can help you seamlessly integrate Matterport virtual tours into your online presence to enhance engagement and attract more customers.

17. How do Digital Twins contribute to sustainability efforts in the construction and facilities management industries?

Digital Twins enable stakeholders to simulate and optimize building performance, energy consumption, and resource utilization, leading to more sustainable practices and reduced environmental impact. Xuguz works with clients to develop Digital Twins that support their sustainability goals and contribute to a greener future.

18. What are the benefits of using Matterport technology for documenting historical sites and cultural heritage sites?

Matterport technology offers a non-invasive way to capture and preserve historical sites and cultural heritage sites in stunning detail. By creating immersive virtual tours and 3D models, Xuguz helps preserve these valuable assets for future generations while making them accessible to a global audience.

19. How can Digital Twins be utilized for predictive maintenance in commercial buildings and industrial facilities?

Digital Twins provide real-time insights into equipment performance, maintenance needs, and potential issues, allowing facility managers to proactively address maintenance concerns and minimize downtime. Xuguz leverages advanced analytics and predictive modeling to help clients optimize maintenance schedules and maximize operational efficiency.

20. Are As-Built services only relevant for new construction projects, or can they also benefit renovation and remodeling projects?

As-Built services are essential for documenting the current state of a building or structure, whether it's a new construction project, a renovation project, or a remodeling project. Xuguz offers comprehensive As-Built documentation services tailored to the specific needs of each project, helping clients make informed decisions and achieve their desired outcomes.

3 Ways to Get Started!


Book Online, Manage your Orders and More...


Give us a call, FREE of commitment.

Let's Collaborate!

Schedule a 15 Minute FREE Consultation.

Now it's your turn

We'd love to have you on our schedule! Request a booking by sending us a message or just to request more information.

Invalid Email
Invalid Number

We provide complete solutions for your company, helping you reach your goals with innovative marketing strategies.